IT Projects

We Keep IT Projects on Time & Within Budget for Businesses in Albuquerque and Throughout the Southwest

If you fail to plan, you are planning to fail. We know the critical role project management plays in the success of your business.

We understand that regardless of the type of project you're working on, "Murphy's Law" very much applies. When troubles crop up or things get more difficult than you were prepared for, you need dependable support that you know you can turn to—not someone who you have difficulty even getting on the phone with.

This is a large part of the reason why we offer a wide range of one-time project and consulting services for you to choose from depending on your needs. Whether you're talking about a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got extensive experience helping with all of these things 
and more.

Just a few of the processes we've developed to help businesses include:

FirmDesktop

Reliable and Secure Remote Access for Law Firms and Small Businesses

FirmDesktop is a robust, secure remote desktop solution, offering seamless access to your applications from any location. Its all-in-one platform eliminates the need for costly on-premise servers, providing efficiency and data protection.

Designed for law firms and small businesses, FirmDesktop integrates critical features such as data encryption, intrusion prevention, and disaster recovery. This solution ensures continuous operation, safeguarding sensitive information with 24/7 availability and live support.

  • Protects sensitive business data with encryption and intrusion prevention.

  • Eliminates the need for expensive on-premise server hardware.

  • Supports 24/7 access, ensuring business continuity from any location.

Holistic Technology Assessments

Are Your Current Technology Solutions Optimized for Your Business? Let’s Find Out.

Whether you’re still running your own in-house IT staff or you’ve outsourced everything to a managed IT services provider doesn’t actually matter—a technology assessment can always add a significant amount of value by giving you access to a trusted, experienced and insightful second opinion on both your current setup and your future goals.

Our technology assessments therefore begin with us getting to know your current pain points, problems and future goals on an intimate level. After an on-site survey to fully understand your existing infrastructure, we’ll have everything we need to connect those dots.

  • Assess the current state of your hardware, software and IT assets

  • Determine your goals and the ideal future state of your IT environment

  • Chart a direct course from your current state to your new and improved setting

Email & Cloud Migration Services

Embrace the Cloud with Microsoft Office 365/Azure or G Suite/Google Cloud

The fact of the matter is that for many small businesses, it simply no longer makes sense to maintain your own on-premise environment any longer. Not only is it often prohibitively expensive, but it’s also difficult to “get it right” on an ongoing basis—and rest assured that the consequences of “getting it wrong” are ones that you absolutely do not want to find yourself dealing with.

Our team can help with any type of cloud migration you’d like, whether you’re interested in moving to Office365/Azure to G Suite or even your own virtual server in the cloud. If you’d like us to conduct the entire migration, terrific—we can do exactly that in the most efficient way possible.

  • Put our extensive migration experience to work for your business

  • Ensure no file, setting or feature is missing from your new cloud environment

  • We will work side-by-side with your own internal staff as needed

Workstation & Server Upgrades

Don't Let "End of Life" for Your Systems Catch You Off Guard

Generally speaking, it’s recommended that most businesses upgrade their workstations and servers every three to five years. Unfortunately, a lot of people don’t realize just how many challenges they’re creating for themselves by failing to stick to this timeline. Old equipment isn’t just slower in a day-to-day sense. It’s likely leading to the types of usage problems and unexpected periods of downtime that are negatively impacting your ability to work.

We’ll come in and evaluate every aspect of your current setup—including desktops, laptops, networks, servers and more. Once we know what you’re dealing with, we’ll be able to put together the unique and comprehensive replacement plan you need to cycle out all of that “end of life equipment” so that you can easily and cost effectively replace it with equipment that works for your goals instead of against them.

  • Scale up your IT resources easily as you grow your staff and business as a whole

  • Lower your expenses by using virtual assets instead of purchasing new desktops and servers

  • Gain greater and more secure access to your business data outside of the office by accessing it virtually

Desktop & Server Virtualization

Set Up a Complete Cloud-Based Environment that Can Be Accessed Anywhere at Any Time

Desktop and server virtualization is a decision that brings with it a wide range of advantages that cannot be ignored. Not only does it improve the overall flexibility and scalability of your business, but it also makes your environment far easier to manage—all while adding a new layer of redundancy as well.

We are available to help you seamlessly virtualize your IT assets. Whether you’re thinking about VDI or virtualization using VMware or Hyper V, we’ll be by your side every step of the way to make sure you have everything you need to generate the outcomes you want.

  • Scale up your IT resources easily as you grow your staff and business as a whole

  • Lower your expenses by using virtual assets instead of purchasing new desktops and servers

  • Gain greater and more secure access to your business data outside of the office by accessing it virtually

Disaster Recovery & Data Recovery

Did You Lose Critical Data? Don't Worry—We'll Do Everything in Our Power to Recover it

Disasters come in all shapes and sizes...but that doesn’t mean you can afford to be any less prepared. We’re not just talking about cyber attacks and other IT-related disasters, either. A fire in your office can be just as devastating as a computer virus ...

We want to make sure that this is something you don’t have to worry about any longer. In the worst case scenario, you've lost your critical data AND any backups that you had. That still doesn't mean that your data is gone for good—there are a number of steps we can take to help restore it. There are no guarantees, but we'll do everything in our power to get it all back.

We’ll protect your from:

  • Natural disasters (like extreme weather)

  • Hardware failures

  • File corruption and software failures

  • Cyber attacks (like ransomware or malware)

IT Project Planning & Management

A Successful Project Requires a Successful Plan to Work from

Major projects can be difficult for an internal IT team to handle in addition to daily IT maintenance tasks. We can work with your existing IT personnel to get your project done on time and within budget. The constant stream of requests, troubleshooting, and maintenance tasks can keep your IT personnel from tackling the larger goals that you have for your business technology, such as new IT projects.

Our team has over 20 years of experience helping clients with just about every type of project you can think of—from far-reaching strategic IT planning to short-term infrastructure upgrades and everything in between. Together, we’ll help you oversee existing projects (and come up with new ones) to give you the leadership you need from dealing with vendors, budgeting and more to make sure your IT project is a success.

  • We specialize in project support services for any and all industries

  • We provide guidance, tools, and solutions to enhance your productivity and make sure your special projects are always completed on time, within budget, and achieve the desired results

IT Relocation Services

Your New Infrastructure, Just as Effective as Your Old Infrastructure

Moving to a new office is already stressful—worrying about getting your infrastructure from “point A” to “point B” in one piece isn’t something you should have to add on top of it. We’ll oversee everything—including working with vendors—to make sure you can focus on the things that are most important of all.

Our experts will help with all the planning and dealing with the technology related complexity so you can immediately get to work once you've 
moved in.

  • Simplify and streamline the whole moving process to eliminate downtime

  • Quickly get your new office set up just how you like it

Network Assessments

Because All Businesses Should Know the Joy of a Network that Works Exactly the Way it's Supposed to

A network is ultimately only as strong as its configuration. An optimized network supports your people and their workflows, while a sluggish network makes it harder to do their jobs ...

We begin by understanding the problems you’ve been going through. Once we have a “big picture” look at your environment, we’ll be able to provide you with recommendations and cost estimates to address every issue we find.

  • We'll map your entire network to uncover any and all opportunities for improvement that exist

  • We'll document all of your configurations so that all best practices are easily repeatable by your own people

  • We'll also help you uncover any hidden risks that may be present in terms of cyber security and more

Network Design & Upgrade Services

Improving Your Speed and Reliability Means Improving Your Business

As is true with workstation and server upgrades, your network design isn't something that you "do once and forget about." Upgrading networking equipment, cabling and other assets is always important because it not only makes sure that you're using the latest and most reliable resources, but that your network can continue to grow as your business does, too.

Our team will evaluate every aspect of your networking setup to make sure that your infrastructure is optimized for your people, their processes and their workflow.

  • We offer specific recommendations, cost estimates and more

  • We ensure your network always does what it needs to, no matter what

IT Security Assessments & Employee Training

When it Comes to Cyber Security, the Best Defense is a Good Offense

From emerging threats to compliance-related issues, our custom IT security assessment will uncover everything you need to navigate the dangerous 21st century digital world that we’re now living in.

We’ll help you uncover the hidden vulnerabilities in your defenses and 
apply proven solutions to eliminate them. We can turn your team into cybersecurity experts that can easily spot email scams and 
software threats.

  • We'll analyze your entire infrastructure so that we know where your weakest points and vulnerabilities are, putting us in an excellent position to help you take care of them

  • We’ll train your employees on the results of our assessment, putting them in the best position to act as your first line of defense in terms of cyber security

Cybersecurity

Protecting Your Systems and Data Against All Types of Threats

Our team of cybersecurity experts offers a range of services to help protect your systems and data against all types of threats. By prioritizing security measures, such as robust firewalls, encryption, and regular security audits, we help safeguard your sensitive information and maintain compliance with industry standards.

  • Enterprise-grade security solutions, including firewalls, anti-virus software, and more.

  • Around-the-clock monitoring to detect and respond to security threats as quickly as possible.

Phone Systems and Support

Stay Connected and Never Miss a Call

VoIP solutions, also known as hosted business phones, allow you to make and receive calls over the internet - giving you greater flexibility while reducing the cost typically associated with communications. Our VoIP systems are affordable, feature-rich, and able to keep you connected.

  • Easy to install

  • Various enterprise-grade features